Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-san-juan-texas.primarycareaid.com (hereafter referred to as “Home Care San Juan Texas,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our website visitors and users, ensuring compliance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered under the domain https://home-care-san-juan-texas.primarycareaid.com. Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy outlines the practices for the following interactions:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Statement
  • Receiving communications from us, such as newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your registration and account creation, such as username, email address, and password hash.
  2. Payment Information: Data related to transactions made through our services, including payment method details and billing information.
  3. Financial Information: Records of financial transactions and any personal data voluntarily provided for financial services.
  4. Purchase Information: Details about products or services purchased from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers assigned to mobile devices used to access our apps, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Geographic coordinates and location-based services data provided by users’ devices when they interact with our apps or websites.
  7. Feedback: Opinions, comments, and suggestions shared by users through surveys, feedback forms, or customer support interactions.
  8. Social Media Information: User profiles and content shared on social media platforms when users choose to connect our services with their social media accounts.
  9. Product Information: Details about products viewed, searched for, or purchased on our e-commerce platform.

We obtain this data through direct user input, application interactions, and automated technologies, such as analytics tools and tracking pixels. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide personalized content. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as secure login and navigation.
  • Preference: Remembering user preferences for a customized experience.
  • Analytics: Tracking site usage to improve performance and enhance user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted or blocked.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes, including:

  • Fulfilling customer requests and providing services.
  • Maintaining and improving our products and services.
  • Complying with tax, accounting, or legal obligations.

Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable data protection laws.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: Requesting corrections or updates if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
  • Restriction: Limiting our processing of your data under specific conditions.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making or profiling that significantly affects you.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website and/or via email to our users.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: [email protected]
  • Address: Home Care San Juan Texas, Privacy Team, [Your Address], [City, State, ZIP]